Registration: Effective Techniques for Handling Conflict - In Person Training

27

March

6 CEHs
Time: 9:30 am - 4:30 pm
Location: UNR Redfield Campus, 18600 Wedge Parkway, Reno, NV 89511
Presenter: Monica Kales, NMC Executive Director and Dawn Rafferty

This training will offer the attendee techniques for handling conflict effectively and creatively by incorporating heightened self-awareness of one’s own conflict style and the styles of others with specific communication skills. These skills are designed to manage or resolve disputes between co-workers, clients and others that may or may not include highly emotive, escalated individuals. This is an interactive workshop that will include lecture, individual and group exercises with group participation highly encouraged by the instructors.

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